Sales Coordinator

Job Overview

The Sales Coordinator will support the sales team in managing leads, handling customer queries, coordinating operations, and ensuring smooth order execution.

Key Responsibilities

  • Assist the sales team by managing leads, follow-ups, and customer inquiries.

  • Coordinate with warehouse, logistics and installation teams for timely order processing.

  • Prepare sales documents, quotations, agreements and reports.

  • Update CRM, track sales pipeline, and maintain accurate records.

  • Support customers with product details, pricing, delivery schedules and after-sales queries.

  • Maintain communication between departments to ensure smooth workflow.

  • Prepare daily, weekly and monthly sales performance reports.

Required Skills & Qualifications

  • Bachelor’s degree in Business, Administration or related field (preferred).

  • 1–3 years of experience as a Sales Coordinator or similar role.

  • Strong communication and customer-handling skills.

  • Good knowledge of MS Office (Excel, Word, PowerPoint).

  • Ability to multitask, manage deadlines and handle pressure.

  • Strong organisational skills with attention to detail.

  • Knowledge of CRM software is an added advantage.

Store Manager

Job Overview

The Store Manager will oversee day-to-day store operations, lead the team, manage inventory, ensure exceptional customer service and drive overall store performance.

Key Responsibilities

  • Supervise and manage overall store operations.

  • Lead, train and motivate store staff to achieve sales targets.

  • Ensure excellent customer service and maintain store standards.

  • Manage inventory, stock levels, product display and merchandising.

  • Prepare daily sales reports and analyse performance trends.

  • Handle customer complaints and provide effective resolutions.

  • Maintain store cleanliness, safety and company policies compliance.

  • Build strong customer relationships to boost retention and repeat business.

Required Skills & Qualifications

  • Bachelor’s degree in Business, Retail or related field (preferred).

  • 2–5 years of experience in retail/store management.

  • Strong leadership and team-management abilities.

  • Excellent communication and customer-service skills.

  • Good understanding of retail operations, inventory and merchandising.

  • Strong problem-solving and decision-making ability.

  • Ability to work flexible hours, including weekends or peak business days.

Receptionist

Job Overview

The Receptionist will serve as the first point of contact for customers and visitors, handling front desk operations and providing administrative support.

Key Responsibilities

  • Greet visitors and customers with professionalism and warmth.

  • Answer phone calls, emails and customer inquiries promptly.

  • Manage appointment schedules and meeting room bookings.

  • Maintain visitor logs, documents, and front-desk records.

  • Assist with administrative tasks such as filing, data entry and email communication.

  • Coordinate with other departments for smooth office operations.

  • Maintain a neat, presentable and organised reception area.

Required Skills & Qualifications

  • 12th Pass or Bachelor’s degree preferred.

  • Prior experience as a Receptionist or Front Desk Executive (0–2 years).

  • Excellent verbal and written communication skills.

  • Proficiency in MS Office and basic computer operations.

  • Pleasant personality, professional appearance and good customer-handling skills.

  • Strong organisational skills and the ability to multitask.

  • Positive attitude, punctuality and reliability.

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